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How we charge

No upfront cost. We earn when you do.

TickooPlug is free to join and list events. We take a small commission from each ticket sold — nothing before that.

Starter
%8 per ticket

Good for smaller events — community gatherings, church shows, school events, or anyone selling tickets for the first time.

Register free
Up to 500 tickets per event
M-Pesa STK Push payments
QR-coded e-tickets
Basic sales dashboard
Email ticket delivery
Multiple ticket tiers
Coupon codes
Complimentary tickets
Enterprise
Custom

For large festivals, corporate events, or promoters who need a custom commission arrangement and a dedicated contact at TickooPlug.

Contact us
Negotiated commission rate
Dedicated account manager
All Pro features included
Custom event branding
Bulk ticket imports
Promoter/referral network
Advanced reports & exports

Commission is deducted from ticket sales before payout. All prices shown exclude M-Pesa transaction charges (where applicable).

Commission breakdown

Exactly what gets deducted

The table below shows how much TickooPlug deducts at different ticket prices, and what you actually receive per ticket sold.

Ticket Price (KES) Commission Rate TickooPlug Fee You Receive
Free (KES 0) 0% KES 0 KES 0
KES 100 8% KES 8 KES 92
KES 500 8% KES 40 KES 460
KES 1,000 8% / 6%* KES 80 / KES 60* KES 920 / KES 940*
KES 2,500 6%* KES 150 KES 2,350
KES 5,000 6%* KES 300 KES 4,700
KES 10,000 6%* KES 600 KES 9,400

* Pro & Enterprise rates apply. Starter plan is 8% flat. M-Pesa transaction charges are separate and billed by Safaricom. Enterprise rates are negotiated individually.

What every organizer gets

These features are included on all plans. No hidden charges for any of them.

M-Pesa STK Push
Native Safaricom integration, buyers pay directly from their phone.
QR E-Tickets
Unique QR code per ticket, scannable at the gate.
Email Delivery
Tickets sent automatically to buyer's email on payment.
Gate Scanner
Built-in ticket scanning app for entry validation.
Secure Checkout
SSL encrypted transactions on every purchase.
Sales Dashboard
Live tracking of sales, revenue, and attendance.
Attendee Management
Download attendee lists, manage check-ins.
Event Promotion
Featured listings and social sharing built in.

Pricing FAQ

Are there any setup or monthly fees?
No. TickooPlug is completely free to join and list events. We only charge a commission on tickets sold — if you sell nothing, you pay nothing.
When and how do I receive my payout?
Payouts are processed after your event, directly to your M-Pesa registered number. You can view your pending and completed payouts in your organizer dashboard at any time.
Does the attendee pay any fees on top of the ticket price?
By default, the commission is absorbed by the organizer from the ticket price. Organizers can optionally pass the service fee to the buyer at checkout — this is configurable per event.
What about free events?
Free events have zero commission. You can list and manage free events on TickooPlug at no cost whatsoever — great for RSVPs and guestlist management.
How do I qualify for the Pro rate?
Apply when registering as an organizer or contact our team. Pro rates are available to established promoters with a track record of regular events.
What are M-Pesa transaction charges?
M-Pesa charges are Safaricom's standard STK Push transaction fees. These are separate from TickooPlug's commission and are clearly shown at checkout. They are typically minimal relative to ticket price.

Start selling tickets today

Registration is free. You can have your first event live within the hour.